REFUND POLICY
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We have a 30-day return policy from receipt.
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To be eligible, the item must be in pristine condition, unused, with tags and original packaging. Proof of purchase is required.
How to initiate a return
Contact us through our Contact Us page. If approved, we'll send you a return label and instructions.
Items returned without prior request will not be accepted.
Damage and problems
Please inspect your order upon receipt and contact us immediately if there is a defect, damage, or incorrect item.
Exceptions / Non-Returnable Items
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Perishable, personalized, personal care, flammable, or hazardous products.
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We do not accept returns on sale items or gift cards.
Exchanges
The fastest method is to return the item and repurchase the desired item after approval.
Right of withdrawal (EU)
Customers in the European Union have 14 days to cancel without justification. The item must be in the same condition as it was originally purchased.
Refunds
We'll notify you after receiving and inspecting the item. If approved, the amount will be refunded to the original payment method within 10 business days.
If you have not received it after 15 business days, please contact us via the Contact Us page.